Snarf’s Update

As you might recall, a few weeks ago, I got a sandwich at Snarf’s here in Denver.  Being the professional Turkey Sandwich Eater that I am, I ordered their “professional” size, which is SUPPOSED to be 12″.  Upon measurement, it was 10.5″.

I contacted Snarfs in hopes of resolving this matter.  Amy McCall from Snarf’s responded to my email. Here’s what she had to say about screwing me out of 1.5″ of sandwich:

All of our stores use long cutting boards with notches marked into them for the sizes as well as our bread being fresh baked and therefore a irregular at times.  I measured all of our sandwich boards and noticed that at both Ogden (Denver store) and our Longmont store that their notches were off.  I had them switch their boards around, remeasure and drew notches on with a magic marker and all of our stores are now on the same page.

Ok, so let me get this straight:

  • Is it the irregular size of the bread that is the problem or the cutting boards?
  • And did the Director of Cutting Board Operations have a faulty ruler when they built these elaborate cutting boards or were they just an idiot?

To complete the rest of the story, Amy from Snarf’s did offer to send me a gift certificate as a ‘thank you’ for bringing this issue to her attention – which was a kind offer.  I accepted and emailed them my address on 9/21/10.  The problem is that today is 10/16/10 and I still haven’t received it.  But that’s alright.  Their sandwiches suck anyway.

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2 thoughts on “Snarf’s Update

  1. It’s also really a yummy thought that they use magic marker on a food prep surface. Mmmmm, ink solvents.

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